Privacy Policy

1. Introduction

MarxHaus Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with our brand.

We are registered in England and Wales. Our registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address when you contact us or sign up for updates
• Usage data: Information about how you use our website, including pages visited, time spent, and aggregate shop interactions such as items added to the cart and completed purchases
• Technical data: IP address, browser type, device information

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide customer support
• Send you updates about our products (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Consent: Where you have given clear consent for us to process your data for a specific purpose
• Legitimate interests: Where processing is necessary for our legitimate business interests
• Legal obligation: Where we need to comply with legal requirements

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Shopify: our e-commerce platform, which processes your orders and payments
• Plausible Analytics: our privacy-focused analytics provider, which measures aggregate website usage without using cookies, collecting personal data, or tracking you across other websites
• Other service providers who assist in operating our website
• Legal authorities when required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at info@marxhaus.com.

8. Cookies and Analytics

Our website does not use cookies or store information on your device. We measure website usage with Plausible Analytics, a privacy-focused tool that is cookieless and does not collect personal data or track you across other websites. Plausible uses your IP address only momentarily to count visits and never stores it.

We also measure aggregate shop interactions, such as items added to the cart, checkouts started, and completed purchases (order values and item counts), to understand how our shop is performing. This does not build a personal profile of you.

When you check out, our payment provider, Shopify, uses cookies that are strictly necessary to process your order securely. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@marxhaus.com
Address: MarxHaus Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom